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Shutterfly Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 5 reviews)

Category: Photo Sharing Websites (AKA Online Photo Album Sites)
Website: http://www.shutterfly.com

Editor's Review Costs & Features Videos User Reviews
Average User Rating:
(2.0 Stars) based on 5 reviews

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Quality of Sharing Features:
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Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
1 Review
3 Stars
1 Review
2 Stars
0 Reviews
1 Star
3 Reviews

Only 20% of Users Recommend it

PAGE 1: Displaying Reviews 1 - 3 of 3
Shutterfly is moving in the wrong direction
07 November 2017
Reviewer: Romans from Philadelphia, PA

126 of 150 people found this review helpful

I am a long time user of Shutterfly and a previous user of Kodak Photo Gallery. Recent changes to the Shutterfly site has made it very difficult to share photos to a large group of people. Previously, you were able to create a link to a Shutterfly album and send it through your own e-mail account to a group of people. If you are part of a club and want to share your album with the club members, this was a very easy process. They recently removed that capability and even the previously created links can no longer be accessed. In order to share photos from Shutterfly, you now need to explicitly enter the individual e-mail addresses in Shutterfly. For a 400+ member club, this just does not work. I've contacted support about this thinking that there was a bug. I pointed out that the support page says:

You can share photos using a link. Just select the photos you wish to share, then click the Share tab and choose “Link”. We’ll generate a specific link for these photos for you. Copy this link, then create your own email with recipient(s)... (Read the full review)

In summary, I would not recommend Shutterfly to a friend.

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Not what it used to be
28 October 2017
Reviewer: Garawaypirates.shutterfly.com from Sugarcreek OH

26 of 53 people found this review helpful

I originally joined the Kodak on-line photo site that was later sold to Shutterfly and have been using these sites for over 10 years. I loved both with nearly 100,000 pictures uploaded and posted to multiple share sites. Recent upgrades to Shutterfly have made it very frustrating. Constant crashes while uploading photos and pages that take long periods to load have me looking to dump Shutterfly for another service. Support has been non-existent. After 3 months I still have received any responses to my concerns or resolutions to the problems. Prints have always been good with a wide variety of products available. Unfortunately, I don't have time to waste time repeatedly trying to get my pictures uploaded. If they'd fix it, I'd stay. As a volunteer photographer for our local high school I take pictures of the sporting events and have 100s of students and parents using the share sites to view and order pictures. Please bring back the old Shutterfly!

In summary, I would not recommend Shutterfly to a friend.

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Lost all my albums
24 July 2013
Reviewer: Hwilliamson from Scotland, UK

159 of 270 people found this review helpful

I had about 10-15 albums with kodakgallery.com. When the latter went out of business, they were all migrated over to Shutterfly. Everything went swimmingly, and the site was very easy to use - and then in June this year I discovered that all my albums had disappeared, except those I had created in the last year. I had several email conversations with them, but they eventually reverted back to automated responses. Never once did I get an apology, or even any real interest. This was a disaster for me, and I am now looking for another site. I will NEVER use Shutterfly again.

In summary, I would not recommend Shutterfly to a friend.

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