SmugMug Reviews

(based on 8 reviews)

192 of 388 people found this review helpful

This was my response to SmugMug after I closed my account with them.

"""I left because I asked for help 3 different times and all I got was a link. The 3rd woman gave me a little more info but I was still left confused and she didn't seem to want to break it down anymore for me. I did not know what I was doing as far as changing my domain name, I already have one through Vista Print, I wanted your site but without smugmug in it, I didn't want to confuse my clients by changing, and it was like I had to beg for help and keep telling you I still needed help, over and over and over. Your employees could see that I needed more help and they were not willing to go any further to break it down so I could understand or give me the price for you to do it for me. I guess that she wanted to look, or sound smart. But it ended up with me closing my account with you. When I said I was very unhappy and couldn't understand and then asked her another question, she copied and pasted the... (Read the full review)

In summary, I would not recommend SmugMug to a friend.