Beware of Ritz Pix Shipping-- Takes WAY longer 24 October 2012 Reviewer: Andcastle5 from Utah
143 of 304 people found this review helpful
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After being a frequent customer of Ritz Pix, I am throwing in the towel and will order from them again. What was to be an order standardly shipped (5-7 buisness days) took over 3 weeks to be delivered. When contacting them via e-mail as they do not offer a phone number, customer service never responded. I got an e-mail asking me for a physical address and that is when I filed my complaint as to why I had not recieved my pictures as it had been over 12 days. The customer service agent was of no help--- she just said it was going to take another week due to increased volume. How disappointing, they should have notified customers when placing the order they there was going to be a delay or at least offer a refund to the shipping I paid. Beware, Ritz Pix has gone downhill.
In summary, I would not recommend RitzPix to a friend.