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RitzPix Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 7 reviews)

Category: Photo Sharing Websites (AKA Online Photo Album Sites)
Website: http://www.ritzpix.com



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horrible customer service!!!
10 January 2013
Reviewer: Eternalhaze21 from IL

139 of 270 people found this review helpful

Quality of Sharing Features:
Range/Quality of Prints and Gifts:
Other Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:


My story is long, but here is a summary of it:

-not told that the photo lab was out of supplies and my order was not going to be printed right away

-over a month after I ordered 4 calendars, and I still do not have them. customer service says they are expected to be delivered next week

-on hold for 15-20 minutes every time I called the Ritzpix.com customer service number

-lied to about when to expect my calendars on multiple occasions, and lied to about when the customer service line closes at night

-none of my emails or phone messages returned

If you have a bad customer service experience with Ritz Camera or Ritzpix.com, please post your story to http://www.facebook.com/protestritz

In summary, I would not recommend RitzPix to a friend.



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