RitzPix Reviews
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10 January 2013
Reviewer: Eternalhaze21 from IL
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202 of 395 people found this review helpful
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My story is long, but here is a summary of it:
-not told that the photo lab was out of supplies and my order was not going to be printed right away
-over a month after I ordered 4 calendars, and I still do not have them. customer service says they are expected to be delivered next week
-on hold for 15-20 minutes every time I called the Ritzpix.com customer service number
-lied to about when to expect my calendars on multiple occasions, and lied to about when the customer service line closes at night
-none of my emails or phone messages returned
If you have a bad customer service experience with Ritz Camera or Ritzpix.com, please post your story to http://www.facebook.com/protestritz
In summary, I would not recommend RitzPix to a friend.
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