Lost all my albums 24 July 2013 Reviewer: Hwilliamson from Scotland, UK
159 of 270 people found this review helpful
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I had about 10-15 albums with kodakgallery.com. When the latter went out of business, they were all migrated over to Shutterfly. Everything went swimmingly, and the site was very easy to use - and then in June this year I discovered that all my albums had disappeared, except those I had created in the last year. I had several email conversations with them, but they eventually reverted back to automated responses. Never once did I get an apology, or even any real interest. This was a disaster for me, and I am now looking for another site. I will NEVER use Shutterfly again.
In summary, I would not recommend Shutterfly to a friend.