Good presentation, inconsistent service 21 March 2014 Reviewer: Denali Flyer from Alaska
180 of 394 people found this review helpful
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The biggest problem I have with Fotki is that many of my photographs are mysteriously "Temporarily Off Line" There are 18 pictures "Off-line" out of one album alone. Many of those photos have been off line for over a week. This has been an ongoing problem for years and affects many of my older albums.
I realize Fotki had some serious problems while relocating all of its servers to somewhere in the Baltic region, but we're now supposed to believe that all is well. It's not. Responses from Customer Service are a long time in coming and seem more designed to placate while allowing Fotki ever more time to correct its various issues.
Another problem I've experienced was security. Once I went to the fotki site to access my albums and was taken to another person's albums with full ability to make changes to those albums. This must have happened to my albums as well because one day I found a photo of some lady mixed in amongst my photos (actually replacing one) that I definitely didn't add. An alert to Fotki about this remains unanswered.
Keep in mind, most of my photos display just fine and the Fotki site is easy to navigate. However, the on-going "Temporarily Off-Line" problem affecting so many of my photos is unacceptable and Fotki doesn't seem to have an answer for it.
In summary, I would not recommend Fotki to a friend.
