Horrible customer service 22 December 2015 Reviewer: Glenda from Walla Walla, Washington
96 of 199 people found this review helpful
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I ordered my Christmas Pictures to pick up at WalMart on 12.14.15. They were to be delivered on 12.21.15. Walmart.com confirmed the shipping and delivery to store. Store could not find them. I stood for two hours while they looked, called, looked, called. I knew if I left they would just go to the other angry customers waiting behind me. Finally the manager came. Said they would refund my money and I would have to reorder but they would give me a $20 gift card for my inconvenience. Took another one-half hour for a supervisor to come who could get me the gift card. I went online to check my order when I got home. After checking, they did not return my money, they charged me again for the same order I did not get. I am really trying to keep the Christmas Spirit...but...I want to scream at someone. DO NOT USE WALMART FOR PHOTOS!!!!!!!
In summary, I would not recommend Walmart Photo to a friend.